Return Policy


RETURN POLICY
F.F. Goods are small batch makers, nothing is mass produced or outsourced to be completed.
Each piece takes time and effort to produce by our very small team.
We appreciate & love that each piece is one of a kind but understand that it may not work for everyone.
Due to our process, we cannot accept returns for refund. Instead, we can happily offer exchanges or give you store credit. 
If you need to exchange, you are responsible for shipping the unused item(s) back to us. Please reach out to us if you would like to swap out for a different style, or different item altogether. 
If your item is a “final sale” item, we cannot accept returns. Final sale items are sold “as-is” and do not qualify for return for exchange or refund. 
Once we receive your goods and they are in the same condition as we sent them, we will exchange or confirm your store credit.
We cannot accept returns or exchanges on custom items.
Regarding returns/exchanges on the dog collars &/or leashes;
We can offer store credit on items that are unused and not customized in any way. If the item is customized we cannot accept it for return. 
For any issues with your order, email  finnsficklegoods@gmail.com

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